Friday, May 10, 2013
Scott Schnuck, chairman and CEO of Schnucks, issued a video apology on YouTube.
The Chairman and CEO of Schnucks is apologizing for the attack on it’s credit card payment system. In a video posted to the Schnucks Markets YouTube page Friday, May 10, CEO Scott Schnuck said access was blocked on March 30 and that all new credit and debit cards would not be affected. Schnuck cautions, however, that any cards used before March 30 are still subject to fraud. According to Fox 2 News, Schnucks estimates 2.4 million credit and debit card numbers may have been stolen over a three month period. Three class-action lawsuits have been filed against the grocery chain since the incident occurred, Fox 2 reports.
Thursday, May 9, 2013
The cost to the bank has been "significant," an executive said. The news comes after thousands of Schnucks customers had their credit and debit cards compromised due to a security breach.
Customers of Commerce Bank should keep an eye on the mail. You're likely getting new debit cards, even if you didn't ask for one. Clayton-based Commerce Bancshares confirms that customers throughout the region are getting new cards as a precaution following a security breach at Schnucks grocery stores around the area that compromised customer financial data. Carl Bradbury, Commerce's Director of Consumer Products, wouldn't identify Schnucks by name in an interview Thursday but did acknowledge "a large event" where cards were considered compromised, prompting the move. The decision to re-issue does not mean that a customer's card was necessarily compromised, but that it was used during a time period where others were. Bradbury also said …
Saturday, April 27, 2013
Whether you shopped at Schnucks and discovered your card information was stolen or not, here's some tips to tackle identity theft in this case and others.
It doesn't matter if you shopped at Schnucks during the breach period: Identity theft can happen anytime, anywhere. (For instant news updates follow Patch on Facebook and Twitter.) That's what Kris Schmidt, assistant special agent of the Secret Service's St. Louis office, is emphasizing. Schmidt told Patch the breach into Schnucks' server that was discovered last month is an example of how information can be stolen on a very large scale. "Nobody really knows if it's safe to use your card or not until there's a breach," Schmidt said. As Patch previously reported, the cyberattack affected customers' debit and credit card numbers used at the grocery chain between December 2012 and March 29 of this year. A KMOV report shared that 2.4 million …
Monday, April 15, 2013
Schnuck says approximately 2.4 million credit and debit cards used at 79 stores may have been compromised. Check out the list of stores and the latest on the security breach investigation.
Monday morning, Schnucks released its list of St. Louis area stores that were impacted by the recent security breach. As a result of that breach, Schnucks customers across the St. Louis area have found fraudulent charges on their debit and cards. The Schnucks stores on the list (which can be found in the PDF portion of this article along with a timeline issued by Schnucks) are located in a number of Patches throughout St. Louis and St. Charles counties. Schnuck says approximately 2.4 million credit and debit cards used at 79 may have been compromised between December and March. The company also says the card number and expiration date may have been accessed, but not the cardholder’s name or address. Schnucks has also set up a call center …
Saturday, March 30, 2013
The grocer said the issue with card purchases has been "found and contained." The company said it is working with law enforcement agencies and the Missouri Attorney General's office moving forward.
Schnucks announced early Saturday morning that a "very intense" investigation has revealed that the grocery store chain was the victim of a cyberattack and the problem was "found and contained," according to a company statement. "We have identified the issue and taken comprehensive measures to contain the incident. We are cooperating with law enforcement, the Missouri Attorney General’s Office, and the credit card companies to determine the scope and magnitude of this crime and apprehend those individuals making fraudulent purchases, Schnucks CEO Scott Schnuck said in the statement. "Our customers can continue using credit and debit cards at our stores. We apologize for any inconvenience this may have caused our customers," he added. …
Wednesday, March 27, 2013
The Secret Service is not yet officially involved in an investigation, but has advice for worried St. Louis County consumers.
Authorities from jurisdictions around the St. Louis area are confirming reports in recent days that Schnucks, the Maryland Heights-based grocery chain, may have had its credit card collection system compromised, making consumers vulnerable to identity theft. Creve Coeur Police and the St. Louis County Police are some of the agencies which have taken reports. The St. Louis County Wildwood Precinct posted an alert on its Facebook page Wednesday stating the department has taken numerous reports for fraudulent use of a credit device. Police also warned, "You may have seen the news and learned there had been a recent epedemic of these reports throughout St. Louis County and its municipalities. We are asking that you be vigilant in checking your…
Sunday, December 2, 2012
The card was used at a Schnucks, Shell station, Walgreens and McDonalds, police said.
- POLICE & FIRE
- Joe Scott
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Sunday, December 2, 2012
A department store employee at Chesterfield Mall had his credit-debit card stolen by a co-worker, Chesterfield Police said. Omega Jones, 21, of the 5300 block of Knoll Creek Drive in Hazelwood, was charged Monday with stealing a credit card, a class C felony, and fraudulent use of a credit card, a class A misdemeanor. Chesterfield Police said the credit card was stolen Aug. 5 from the Macy's shoe department stock room and used at a Schnucks, Shell gas station, Walgreens and McDonalds. Jones was working on the day of the theft and was the only shoe department employee who left the store before the fraudulent charges were made, police said. The police report indicated that Jones admitted stealing the card and making the purchases. Bond was …
Maggie Kennedy
3:35 pm on Thursday, May 16, 2013
ProVergent Strategies (or one can only assume, Scott Simon)- You must remember you're representing a company, and not yourself, when on public forums. I would not want to do business with a company engaging in petty assumptions, anymore than I would a company dealing with cyber hacking. ACTUALLY, I'd prefer dealing with the hacking (temporary issue) than one partaking in malicious commentary/… more ›